Where is Baked Ideas located?
We are located in SoHo, NYC, but we are not a storefront. Since all of our sweets are made to order, we can discuss your order by phone or email and follow it up with an appointment if necessary.
Do you ship or deliver?
We ship cookies anywhere in the US by FedEx and Canada by USPS. Delivery service is available and of course you can always pick up at our SoHo location. We do not ship cakes.
How can I place an order?
Please order through the “contact” section, or call the studio: 212-925-9097.
How far in advance should I order?
Generally, 4 weeks is sufficient for most orders. However, some time periods are busier or slower than others, so please give us a call and we will try our best to accomodate you.
Is there an order minimum?
There is usually a minimum of 2-3 dozen cookies depending on the design. Please call to discuss your idea.
Is there sales tax?
Sales tax does not apply to baked goods.
What are your cancellation and refund policies?
For cookie cutters: If you are not satisfied, please return the product in the condition it was received and we will gladly refund you.
For cookies: Most of our cookies are custom made. Custom order cancellations must be made two weeks before the shipping, delivery or pick-up date for a full refund. Cancellations 7 days before the shipping, delivery or pick-up date will result in a 50% refund. There are no further refunds availabe for orders cancelled within 7 days of shipping, delivery or pick-up date.
How are your cookies priced and packaged?
Most cookies seen on the website or instagram account range in price from $8-$15 per cookie. That being said, we have made $2 cookies and we have made $40 cookies. Please contact or call the studio with your request and we can best advise you.
Cookies are packed for freshness in flat cellophane sleeves. Packaging in individual cellophane bags tied in a bow with a ribbon is $1 additional per cookie.
What payment methods do you accept?
Baked Ideas accepts all major credit cards and PayPal. If you would like to secure a particular date, we require payment in full.
Can you include a note with my order?
Yes, please specify the message on the order form.
Do you offer classes?
Yes, we offer individual or group classes and workshops. Information will be posted on the website as classes are scheduled, or you can call the studio.
Do you offer vegan, gluten-free or Kosher cookies?
We make vegan and gluten-free cookies, but please note that we are not a strictly gluten-free environment. Our baked goods are not certified Kosher.
Do you sell your cookie cutters?
We sell sets of our yoga cookie cutters under the “store” section. We also have other shapes available on occasion.
Do you take interns?
Yes, we often have availability for people who are interested in baking and decorating and/or social media.
